KGKV LLC

PlumbPro Privacy Policy

Effective date: July 2, 2026  ·  Last updated: July 2, 2026

PlumbPro stores all client, job, and fixture count data locally on your device. No account is required and your business data is never uploaded to our servers.

1. Who We Are

PlumbPro is operated by KGKV LLC, a Pennsylvania limited liability company. Contact us at [email protected].

2. What Data We Collect

PlumbPro is a local-first app. Almost all data stays on your device:

3. The AI Estimate Feature

When you use the AI Estimate Assistant, the job description text you type is sent to a secure proxy server operated by KGKV LLC (hosted on Cloudflare), which forwards it to an AI language model to generate a service estimate. We do not send any client names, addresses, or personal information to the AI service — only the job description text you provide.

AI estimate requests are not stored or used to train AI models.

4. Fixture Count Data

Fixture counts you record are stored locally on your device only and are never transmitted to our servers or any third party. PlumbPro is an estimating tool only — it does not calculate or recommend pipe diameter, fixture-unit counts, vent sizing, or gas-line sizing. You are responsible for verifying all code-regulated work against the IPC/UPC and your local code independently.

5. SMS Reminders

If you use the client reminder feature, PlumbPro will compose a pre-filled SMS message using your device's native messaging app. The message is sent by your device's messaging service — PlumbPro does not transmit SMS messages through our servers.

6. Contacts Import

To add a client faster, you can tap "Import from Contacts" to open your device's native contact picker. PlumbPro only receives the name and phone number of the single contact you choose to import — the app never requests permission to read your full contacts list, and nothing is sent to our servers.

7. Photos

You can attach before/after photos to a job using your device's camera or system photo picker. Photos are stored locally on your device and are included only when you create a local backup. We never upload your photos to our servers.

8. Backup and Restore

You can export a backup of your data — clients, jobs, fixture counts, invoices, estimates, and photos — to a file you save or share using your device's native share sheet. This file is created and shared entirely by you; KGKV LLC never receives or stores a copy. Restoring a backup never changes your subscription or Pro status.

9. Payment Links

If you add a Venmo, Cash App, PayPal, or Stripe Payment Link to your business profile, PlumbPro generates a tap-to-pay button on your invoices that opens the relevant app or website directly on your client's device. No payment or card information ever passes through KGKV LLC's servers.

10. What We Do Not Collect

11. Third-Party Services

12. Data Storage and Deletion

Your business data is stored in your device's local storage (AsyncStorage). Because nothing is ever uploaded to our servers, there is no server-side copy of your data to separately delete. Uninstalling the app permanently deletes all locally stored data immediately. You can also clear all data at any time from within the app: Settings → Data → Clear All Data.

13. Your Rights

Because your data is stored locally on your device, you have full control at all times. You can delete any client, job, or invoice within the app, or uninstall the app to remove all data. To request removal of any data associated with AI estimate requests, contact [email protected].

14. Changes to This Policy

We may update this policy from time to time. Continued use of PlumbPro after changes constitutes acceptance of the updated policy. The effective date above will reflect the most recent update.

15. Contact Us