KGKV LLC — SeniorConnect

Delete Your Account

Request deletion of your SeniorConnect account and all associated data

⚠️ Account deletion is permanent and cannot be undone. All your care circle, check-ins, medication records, and memory journal entries will be permanently deleted.

Option 1 — Delete from within the app

Steps to delete your account in SeniorConnect:

  1. Open the SeniorConnect app on your device
  2. Tap the Settings tab (bottom navigation)
  3. Tap Account
  4. Tap Delete Account
  5. Confirm deletion when prompted

Your account and all associated data will be permanently deleted immediately.

Option 2 — Request deletion by email

Data Deletion Requests

[email protected]

Include your account email address. We will process your deletion within 30 days and confirm by email.

What gets deleted

Data TypeDeleted?Retention Period
Account (name, email, password)✅ YesImmediately
Care circle membership✅ YesImmediately
Check-in history✅ YesImmediately
Medication records✅ YesImmediately
Memory journal entries✅ YesImmediately
Messages and notes✅ YesWithin 30 days
Subscription billing records⚠️ PartialRetained 7 years (legal requirement)

What happens to your care circle

If you are the creator of your care circle, deleting your account will also delete the entire care circle and all its data. All other members will lose access.

If you are a member of a care circle, deleting your account removes only your membership and your personal data. The circle continues for other members.

Questions