⚠️ Account deletion is permanent and cannot be undone. If you're the sole admin of a care circle with other members, the app will ask you to pick who takes over admin before your account can be deleted — see "What happens to your care circle" below.
Your personal account is permanently deleted immediately, and you're removed from your care circle's member list as part of the same action — see below for what that means for the circle itself.
Include your account email address, and let us know if you'd also like your care circle's shared data (medications, journal entries, events) permanently removed. We will process your request within 30 days and confirm by email.
| Data Type | Deleted? | Retention Period |
|---|---|---|
| Personal account (name, email, password) | ✅ Yes | Immediately |
| Your entry in the care circle's member list | ✅ Yes | Immediately, as part of account deletion |
| The circle itself, if you were its only member | ✅ Yes | Immediately, as part of account deletion |
| Medication records | ⚠️ Shared circle data | Retained for other circle members if the circle continues; permanently deleted if the circle is deleted (see above) or by email request |
| Memory journal entries | ⚠️ Shared circle data | Same as above |
| Events | ⚠️ Shared circle data | Same as above |
| Subscription billing records | ⚠️ Partial | Retained 7 years (legal requirement) |
Deleting your personal account also removes you from your care circle's member list, in the same action — you don't need to leave separately first.
If you are the circle's admin and other members remain, the app asks you to pick one of them as the new admin before your account can be deleted, so the circle is never left without one. If you are the admin and the only member, deleting your account also deletes the circle and its data (medications, journal entries, events) — there's no one left for it to be shared with.
If you are a regular member, deleting your account removes only your own membership. The circle and its shared data continue for the remaining members.